[Resolved] Samsung Mobile / Gt - I9003 — mobile touch screen is not working | |||
I bought samsung mobile handset model GT-I9003 last year on 10/July/2011. Exactly after one year , screen touch is not working. I restarted the mobile several times. Then the touch was working. But again now the touch is not working.. If the product of worth 20,000/- made to work only 1 year, then its waste of money.. Pls help me on this.. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Dear Customer,
Thank you for becoming a patron of Samsung product and writing to us
We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.
Thanking and assuring you for best services always.
customer Satisfaction
Singh.[protected]@partner.samsung.com
Thank you for becoming a patron of Samsung product and writing to us
We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.
Thanking and assuring you for best services always.
customer Satisfaction
Singh.[protected]@partner.samsung.com
Hi Singh.j
Thanks for your reply.
Please find my address details below.
J Kiran Kumar (mobile : [protected])
New No 5, old No 10,
Padavattamman Koil,
Satyavanimuthu Street,
sholingnallur, chennai,
pin code : 600119.
Thanks for your reply.
Please find my address details below.
J Kiran Kumar (mobile : [protected])
New No 5, old No 10,
Padavattamman Koil,
Satyavanimuthu Street,
sholingnallur, chennai,
pin code : 600119.
i have bought a Samsung Galaxy SL GT-I9003
i bought the the set bcoz it was in my budget and it has a LCD display.
being a loyal customer my first choice was Samsung for the Android device.
I presented my set 10 Times to the service center in the warranty period.
3 Times the display and the touch had d same problem and again after the expiry of the warranty the Touch is not working.
i guess its the time when i should rethink before buying any Samsung product.
i personally believe that Samsung only fixing the problem.
During my problem i hv found that that this set has a severe Touch problem.
if Samsung has any moral left or if they actually care for their customer then plz revert me on +91-[protected]
i bought the the set bcoz it was in my budget and it has a LCD display.
being a loyal customer my first choice was Samsung for the Android device.
I presented my set 10 Times to the service center in the warranty period.
3 Times the display and the touch had d same problem and again after the expiry of the warranty the Touch is not working.
i guess its the time when i should rethink before buying any Samsung product.
i personally believe that Samsung only fixing the problem.
During my problem i hv found that that this set has a severe Touch problem.
if Samsung has any moral left or if they actually care for their customer then plz revert me on +91-[protected]
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Samsung — mobile touch screen display
I BOUGHT SAMSUNG MOBILE MODEL-S523360 AND IMEI/RSN NO:[protected]ON MARCH 2010 AT CROMA .T.NAGAR.CHENNAI.
NOW, MY TOUCH SCREEN IS NOT WORKING AND I GAVE IT TO SAMSUNG AUTHORISED DEALER:
HI-TECH SOLUTIONS, OLD NO. M9B, NEW NO 83,ANNA NAGAR -EAST CHENNAI 102
PHONE NOS:[protected]/26225354.
I WAS TOLD BY SERVICE CENTRE THAT I SHOULD HAVE WARANTY CARD OTHER WISE I HAVE TO PAY SOME AMOUNT.
I HAVE LOST MY WARANTY CARD AND BILL OF PURCHASE.
BASED ON IME NO WE CAN CHECK THE WARANTY PERIOD. BUT I AM SURPRISED TO NOTE
THAT SUCH FACILITY IS NOT AVAILABLE IN SAMSUNG.
I REQUESTYOU TO CHECK AND INFORM US. EVENTHOUGH WE ARE IN WARANTY PERIOD BUT
UNNECESSARILY WE HAVE TO PAY.
PLEASE CONTACT: S SIVAKAMI - [protected]