[Resolved]  Samsung Mobile GTS3770K — Mic is not having clarity and the receiving person is complaining regarding the voice coming from this phone

Address:Madurai, Tamil Nadu

I have bought a samsung GTS 3770k phone on 04/11/2011 at Poorvioca mobiles Dindigul Road Madurai Tamil Nadu.From the day one the receiver who is receving the calls from my phone is complaining that the voice is not clear and it is like the forced air noise.So it was given to the authorised Samasung servcie center and the mic replaced by them. Then checked and found there is no improvement in the voice level. Again it was confirmed by voice recording on the same phone and the voice is completely not having clarity. So the mobile was given to the servcie center and finally the circuit board was changed. But still the problem is continuing very badly. Also the servcie engineer told to give telephone to check again,
But it is unbelievable that the product from samasung is having thisi kind of issue. . I have checked with some of my friends who are having the same model mobile and they are also facing the same complaints like me. Thisi is very disappointed to us as a customer who loves the SAMSUNG product well. . The samasung management has to take necessary action to solve the issue soon.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Comments

my mobile restarts automatically & got problem while booting. plz help me.
Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
akhilesh.[protected]@partner.samsung.com
I have bought a samsung GTS 3770k phone loct last week 2011at Sangeetha mobile shop Bangalore .From the day one the receiver who is receving the calls from my phone is complaining that the voice is not clear and it is like the forced air noise. please suggest us to solve this problem or give me any alternative advice.
Dear customer

Thank you for writing and sharing your concern with us

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .



Thanking and assuring you for best services always.


Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com
my name is sahil sandhu i bought samsung champ 3.5 g s3770 and my phone is not supporting java and all softwaers and enough games

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information