[Resolved] Samsung / Mobile J700 — Very bad service of samsung service center | |
Hi, IMEI number was wrong on my mobile phone so I gave my mobile phone to Samsung service center on 2nd week of June to repair. They have told me that they will give me with in 3 days. it is already three weeks are over and whenever I go to service center they tell your mother board of your phone got corrupted, however they are not working on my phone even their working culture is very Bad. They do not want to entertain any customer complaint. I am very much disappointed with their service and still struggling to get my mobile phone. Please help me out from this situation. Samsung Service center's address- Samsung India electronics Pvt.Ltd. Number-9, 27 Main Road, 1st stage, 1st Phase. BTM Layout, Ring Road, Bangalore. Note- My mobile phone is still in warranty period. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
samsung mobile j700 — Bad Product
I bought my mobile on 13 Nov 2008 and in the Month of May 2009 faced issue like whenever I slide up my set the keypad does not function. The issue was resolved on Jun 2009. Again from the Month of December 2009 I am facing the same issue and went to the Service Centre and fixed it but it was charged Rs. 800 and also it was told to me that the same problem will occur in every 6-7 months and if I want to fix it I need to pay again. So to keep my mobile working I need to pay Samsung Rs. 800 every month. I beleive this had described the quality of the product.samsung mobile ( j-700) — repairing of mobile
I have bought the J-700 (samsung )mobile set near 11 months ago from Hotspot centre, delhi....i bought with " HOT SPOT CARE PACK"....but it creates a lot of problem while using. On the 7th month it had a prolem with upper keys......after repairing on the 9th month it had a problem with sliding........again after repairing....again it has a problem of screen.and this time it is on the 5th day of repairing.I dont know what to do with this mobile as it got repaired 3 times under warranty.
please help.. as it create a lot of problem . I spent Rs.6600/- on this mobile while purchasing.
Now it is cleared that it will remain defective even after the repairing.
So kindly help...........
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samsung mobile j700 — very poor service
hi my self ashish vermai purchase a mobile of samsung j 700 from d.j. enterprises ,chouk varanasi in year 2008.after 2 months some problem occured in sound (spekar).then i complaint to service center near teliyabaugh. they repair and give me after 2 days but problem again start after 1 day.again i gave mobile set for repaire.they repair again but problem not solve.i give 6 time my set within one months for repaire but they not solve problem.last february 2009 i give again set for repair for sound problem.they keep my mobile set and they did not return my mobile set now 18 .11 .2009,some day ago they demanding 3000 rupees .i m very disappointed from samsung compny.i have many goods from samsung .i lost my trust on samsung.i promise i never purchase any samsung product again.and i give suggestion to my reletive or friends never purches any samsung product ,