[Resolved]  Samsung Mobile — poor service with no response

Address:

Lucknow, Uttar Pradesh

Dear Sir,
i want to complaint against the service center of samsung mobile in allahabad. a samsung sgh e-250 mobile has been puschased by my frnd Mr. Amit bajpae on 24 march 2009. After six months in october 2009 i (Mr. ratnesh verma) bought this handset from Amit. but in the starting of march 2010 this mobile got some software problem so i forward this mobile to samsung mobile service centre named "Gyan Shree enterprizes" in Allahabad (U.P.) on date 6th march 2010. now two months are about to complete but they did not give any response to me about the service of my handset. Then i got a mo. no. of Mr. Vineet (Service Area Manager, in samsung mobile, UP) by contacting customer care nos. i I hv tried alot to contact Service Area Manager, but got no response, they did not recieve my any call.. i have send a sms to his mo. no. [protected]. but did not get any call from him... Now i hv tired. So now i am informing u my problem by this mail.
sir plz take action to solve my problem.
thanking u.