[Resolved]  Samsung Mobile — service centre

Address:Maharashtra

Respected sir,
I sir i am using samsung mobile from last 3 year.i have 3 handset for my whole family. because i like samsung before yesterday not now.
problem in handset is automattically restart after connecting to laptop. I am very happy to tell you that i have Laptop, refregerator, AC, Camera and Lcd all samsung product i am using. because i believe but not now. yesterday i go to Neeruv mobile samsung service centre in Boisar Dist Thane, Maharashtra. i give my new purchased handset Hero GT E 3213k which suport 3G to neeruv mobile service centre. he told me After install software you canot face the restartig problem again. i submit a copy of bill and Handset at 11.30 Am on Satur 17/12/2011. At- 2.45 pm i go to take handset they told me now Lunch time. After 3.30 Pm You get your Handset. I wait again 45 minute. At 3.30 they give return my handset without any servicing. to install software it takes 20 minit. Neeruv mobile Samsung service centre wasted my on day and 150 RS on petrol for that day. why Returned my handset?

please take necessary action and solve my problem.


Yogesh choudhari
[protected]
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Aug 9, 2021
Complaint marked as Resolved 
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Dear Customer,

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.


Thanking and assuring you for best services always.


Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com

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