I had purchased a samsung mobile model no SCH- S 269 whose IME/ ESN - 16 DFA969 dated 12.01.2008 from CELL POINT C- 9/10, Krishna Nagar, Delhi - 110051 . In the month of July, I found that there is no voice going out . So I went to the Samsung mobile service center at Patparganj M/s M. S. Electronics 513, FIE Patparganj Industrial area, Delhi -110092 . But they refused to take this mobile because of non availability of spare parts. Then I went to the another service center in Noida M/s G N H Telecom, Ist floor, Tilak Bhavan, Sharma Market, Atta Chowk, Noida dated on 28.07.2008 . But till date, there is no satisfactory reply given by them . Since 28.07.2008, they assured me that you will collect your mobile next day . Till date, I didnot get it . I am very disappointed to the service of such type of a big Organisation like Samsung . So you are requested to forward this complaint to the concern department.
Praveen [protected] Was this information helpful? |
One more good thing using their site you can't enter any complaint, That is only for view purpose no use of it.
Vivek Gaur - [protected]