[Resolved]  Samsung Mobile Phone S5620 — No proper service in warranty period

Address:Karaikal, Puducherry

I have bought a brand new SAMSUNG mobile handset at POORVIKA Karaikal and the board is not proper within 2 months. the mobile is under warranty period and there is no proper response.

POORVIKA has taken my mobile for service and they didnt serviced and gave back after a week without any improvement. They are using unparlimentary words too. Kindly help.

POORVIKA persons told they have submitted my mobile at The Samsung Service centre in Tiruvarur . I have asked for the Job Card number but they didnt give it yet. It is obvious that they have not serviced my mobile.

Kindly help me in getting back my money from POORVIKA

Dr. P.Nandakumar
Karaikal
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Aug 13, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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Dear customer

Greetings of the day !

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .



Thanking and assuring you for best services always.


Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com

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