[Resolved]  Samsung Mobile S35oo Metro — hanging,not working

i had bought this cell 2months ago,n in a month it gave me a problem of getting hanged again and again,,,i got it serviced bt the authorised service centre n delhi at 30,chnaught place...they took around 10 daysa n told that they have changed a part f it ..n when i got t back it wsa nt working at all..nw it s nt even switching on....i had atlk n d customercare center...they also did nt help much....n the service cernter also said to gve it back 4 repairing ..n nw they are telling dat d mother board will b changed.....this nt d way....in a tym f two months ts creating so much f problem...i want d company to please look into d matter...n change my hand set r i ll have to file a complaint against d company...
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Samsung — HANGING MOBILE

I HAVE PURCHASE TWO NEW SAMSUNG MOBILES FROM THE MARKET MODEL NO SCH-W259. SIR THIER IS SAME PROBLEM IN BOTH SETS THEY ARE HANGED & OFF.WHEN CALL WATING & CONFERENCECALL. MANY TIME WHEN TALK CONTINUE LONG TIME

SET IS OFF.THE SET IMEI NO.IS [protected]/5.MY CONTACT NO IS [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information