[Resolved] Samsung / Mobile S6802 — Get Defective Mobile need refund | |||
i order Cell phone on Samsung Estore on 23-Aug-12 and after i got my phone it stop chargeing 95 % i go to service center they update software and replace battery but still problem was same finaly they make DOA Certificate on 31-Aug-12 . and 10 people are there with same handset with same problem that meansthis model has some serious problem . i call samsung and ask for refund but they only want to change the . but if this moel is defective then i dont need this phone i want my money back. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
My order nO. of Samsung Estore is 1015572
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Dear Customer,
Thank you for becoming a patron of Samsung product and writing to us
We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.
Thanking and assuring you for best services always.
customer Satisfaction
Singh.[protected]@partner.samsung.com
Thank you for becoming a patron of Samsung product and writing to us
We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.
Thanking and assuring you for best services always.
customer Satisfaction
Singh.[protected]@partner.samsung.com
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