Comments
To
The Chairman/Director,
Samsung Mobile Company,
Subject :- Complaint About Set of C170 due to Hanged again and again.
Respected Sir/Madam
I hereby requested to u I m the permanent customer of Samsung Mobile. we were using conti. Samsung sets in all our family. In few months ago means
I m purchased 1 set of Samsung C170 dated 03/09/2008 with Serial no.[protected] from local dealer(Bathinda) with a full proof Bill. After a month it was started hanged again and again then I was come backed for dealer regular trice time (three time ) . he was repaired little bit again and again but problem is same and conti.
And now I was reached on the shop of dealer at Bathinda and he take a set from me given a complaint no.09A16W04 dated 16.01.2009. with a contact person[protected]Bathinda). And he asked me we were Given ur set at Ludhiana .
In due to period from purchased a set to till today I was so harassed . My family was asked me company goodwill little bit going to downfall conti. But I was not believed
On them . My faith is stay on Samsung Mobile Company and will be conti.
So I Requested to u Plz will ask to ur Punjab Dealer o[censored]r Company to Replaced me a new set in place of defective set. Plz sir I will be waiting o[censored]r Ans. And I think u r read my mailed and give me positive response for me .
Thanking u.
Your Permanent Customer,
Manjeet Singh S/o
Ajaib Singh
V.P.O. Kehma Kehra
Teh.-Malout, Distt.Muktsar
Punjab-152107
Contact no.-[protected]
[protected]
Dated :-26.01.2009 E.Mail:[protected]@yahoo.co.in
The Chairman/Director,
Samsung Mobile Company,
Subject :- Complaint About Set of C170 due to Hanged again and again.
Respected Sir/Madam
I hereby requested to u I m the permanent customer of Samsung Mobile. we were using conti. Samsung sets in all our family. In few months ago means
I m purchased 1 set of Samsung C170 dated 03/09/2008 with Serial no.[protected] from local dealer(Bathinda) with a full proof Bill. After a month it was started hanged again and again then I was come backed for dealer regular trice time (three time ) . he was repaired little bit again and again but problem is same and conti.
And now I was reached on the shop of dealer at Bathinda and he take a set from me given a complaint no.09A16W04 dated 16.01.2009. with a contact person[protected]Bathinda). And he asked me we were Given ur set at Ludhiana .
In due to period from purchased a set to till today I was so harassed . My family was asked me company goodwill little bit going to downfall conti. But I was not believed
On them . My faith is stay on Samsung Mobile Company and will be conti.
So I Requested to u Plz will ask to ur Punjab Dealer o[censored]r Company to Replaced me a new set in place of defective set. Plz sir I will be waiting o[censored]r Ans. And I think u r read my mailed and give me positive response for me .
Thanking u.
Your Permanent Customer,
Manjeet Singh S/o
Ajaib Singh
V.P.O. Kehma Kehra
Teh.-Malout, Distt.Muktsar
Punjab-152107
Contact no.-[protected]
[protected]
Dated :-26.01.2009 E.Mail:[protected]@yahoo.co.in
To
The Chairman/Director,
Samsung Mobile Company,
Subject :- Complaint About Set SGH I450 Heacdset/Charger plugin problem
Respected Sir/Madam,
I had purchased a set of SGH i450 about 8months before and now i am having a problem of loose connection of Headset/Charger plugin. I had already been to the service center of Kolkata City Center but they were telling that i have to change the whole chip cost about Rs 4000 . I think my that it should not be more than 100's coz its just the problem in plugin .So i will be pleased if you kindly let me know about the actual cost n best solution of my problem
Thanking You
Phurba Gyaltsen Sherpa,
J.U.S.L Hostel,
Block LB,
Plot 8,
Saltlake 3,
Kol 98.
Contact no : [protected], [protected]
Dated : 9.3.2009 E.Mail:[protected]@gmail.com
The Chairman/Director,
Samsung Mobile Company,
Subject :- Complaint About Set SGH I450 Heacdset/Charger plugin problem
Respected Sir/Madam,
I had purchased a set of SGH i450 about 8months before and now i am having a problem of loose connection of Headset/Charger plugin. I had already been to the service center of Kolkata City Center but they were telling that i have to change the whole chip cost about Rs 4000 . I think my that it should not be more than 100's coz its just the problem in plugin .So i will be pleased if you kindly let me know about the actual cost n best solution of my problem
Thanking You
Phurba Gyaltsen Sherpa,
J.U.S.L Hostel,
Block LB,
Plot 8,
Saltlake 3,
Kol 98.
Contact no : [protected], [protected]
Dated : 9.3.2009 E.Mail:[protected]@gmail.com
Hello All,
I had brought a Samsung OmniaW mobile (IEMI - [protected]) on 04th March 2012. Speaker of the Phone is not working from last more than 1 month. I have submitted my Phone at Samsung Service Center, Nehru Place, New Delhi for repair.
I got call from service center that they have found moisture in phone, however that was not detected by the technician when he collected the phone, even though I am surprised that how come the moisture has came.
After that I have escalate my case to Samsung Support team (complaint no is [protected]) and several communication mails have been exchange but still struggling in getting the problem fix.
Please help me to fix this issue as soon as possible.
Mobile Bill (Retail invoice), Service request form and communication mail is attached for your reference.
Regards,
Saurabh Kumar
Mobile:91-[protected]
Email: [protected]@gmail.com
I had brought a Samsung OmniaW mobile (IEMI - [protected]) on 04th March 2012. Speaker of the Phone is not working from last more than 1 month. I have submitted my Phone at Samsung Service Center, Nehru Place, New Delhi for repair.
I got call from service center that they have found moisture in phone, however that was not detected by the technician when he collected the phone, even though I am surprised that how come the moisture has came.
After that I have escalate my case to Samsung Support team (complaint no is [protected]) and several communication mails have been exchange but still struggling in getting the problem fix.
Please help me to fix this issue as soon as possible.
Mobile Bill (Retail invoice), Service request form and communication mail is attached for your reference.
Regards,
Saurabh Kumar
Mobile:91-[protected]
Email: [protected]@gmail.com
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18887
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
WHAT IS GOING ON ABOUT MY COMPLAINT, I HAVE BEEN SUFFERING SINCE 18 AUG.08 FOR MY COMPLAINT ABOUT YOUR GOOD PRODUCT WHICH IS SHOWING GOOD SERVICES. TILL NOW I HAVE NOT RECEIVED ANY RESPONCE FROM YOUR AUTHORIESD PERSON IN PUNE. KINDLY I REQUEST TO YOU TO THE DO NEED FULL ABOUT MY REQUEST .
AS EARLY AS POSSIBLE.
PLS DO NOT FORCE ME TO DO THE LEGAL ACTION ABOUT YOU FOR YOUR RESPONSE.
MY DETAILS.
CELL NO. [protected]
INSTRUMENT NO. SGH-i450
PURCHASE FROM SONA MOBILE, KALYANI NAGAR, PUNE-6
SERVICE CENTRE NO. SHARP TELECOM NARPAT GIRI CHOWK, MANGALWAR PRTH, PUNE-11
WORK ORDER NO.10001
IMEI NO. [protected]
PLS. DO NEED FULL AS EARLY AS POSSIBLE. OTHERWISE I HAVE TO GO TO CONSUMER COURT AND PEHREDAAR ON CNBC TV, IF I HAVE NOT RESPOND YOUR REPLY WITHING 5 DAYS.
REGARD,
NAMDEO S.K.
[protected]
[protected]@yahoo.com