Samsung — Samsung T.V.complaint

vishal raimagia

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Daer Sir/Madam

I have purchase SAMSUNG SERIES-3 (25 inch) LCD T.V. on Jan-2010.within 8 months T.V is not working properly.This is very ridiculous.pls take action immediately.Do the need fuly.

Customer name-Vishal Raimagia.
Add0-d-9,plot no-509,sector no-5,Trimurti co-op-hsc,near jain tempale,charkop,kandivali-(W),mumbai-400067.
Vendor Name-Shreeji Electronics.
Add-1,Vidyut bldg,Plot-234,Sector no-5,Charkop Kandivali-(w),Mumbai-67.
Invoice No-20440
My Countect no-[protected]/28682681

Regards,
Vishal Raimagia.

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Comments

Renu Kapoor

from Mumbai, Maharashtra

We are having the same problem with after sales service with the samsung TV.It has now been more than 10 weeks since our TV has stopped working . First they changed a part for an amount of Rupees 7500. This part had no guarantee with it. a few weeks later another part conked off .It took them more than 4 weeks to replace the part on an additional amount of Rupees 4000 plus .
Two days later the TV conked off again and after that it has just been a series of calls to the technician with no solution.One cannot ever get through their toll free number which has a consistently playing tape that says that they are busy with other customers .

A Mr Imran with whom I have been speaking with intermittently categorically informed me that the monies paid for the parts will not be refunded.

let us all try and ensure that Samsung is not permitted to sell their TVs anymore in India . Renu Kapoor