[Resolved] Samsung — Problems with Samsung Galaxy Fit S5670 (IMEI No.: [protected]), not resolved at Service Center. | |||
I purchased Samsung Galaxy Fit S5670 (IMEI No.: [protected]) on 10/11/2011. Just after 4 months of purchasing problems started coming in this mobile. First it was charging but many applications were opening automatically while mobile was charging. I was unable to do any work/call at that time. These screens were coming up until I remove my mobile from charging. Mobile was not connecting via data cable to laptop. I am using the data cable came with this mobile to connect this to my laptop, i was using Kile software by samsung to connect mobile to my laptop. The nearest Samsung Service Center is 80 kms away from Kalpakkam. So i was unable to go there for long time. But as the end of warranty period was approaching fast I went to samsung service center: OASIS COMMUNICATION, NO.4/210,KANDANCHAVADI,OMR. There they repaired the mobile and confirmed that now any problem will not come. But after they repaired it, it worked for a few days and then it stopped working at all. Now the mobile is not even starting, it is just showing a blank white screen. The warranty period will be over by 9/11/2012. This Samsung mobile which cost me around 10000 Rs. even 1 year is not over and so many problems are coming. The Samsung Service Center people are not repairing the mobile permanently. I feel that at Service Center they are giving some temporary solution so that somehow the warranty period can be completed and after that they can charge for their services also. Now i don't know, what shall i do now. Shall i again go to the Service center which is 80 kms away from my home. This will waste both my time and money. I doubt that they will give any permanent solution. Again they will temporarily make it work for another 1-2 months somehow so that warranty period can be over and give it back to me. Was this information helpful? | |||
Jul 14, 2016 Complaint marked as Resolved . | |||
10 Comments | |||
Comments
galaxy fit s5670 — complaint regarding to my display problem.
device name-s5670 galaxy fit.my name-dhananjay paraskar.
purchasing date- 13/12/11.
my contect no.- [protected].
i purchase these device s5670 yesterday and i found that these device is not giving brightness like other handsets, even i checked all the settings and also visited to service centre.the problem is that at place of white colour it display pale yellow colour.i also went to service centre, and i did not get any result from there,they just ignore me by saying it is a company manufacturing defect. i hope you will tack an action against these,and help me soon.
thank you.
Dear Customer,
Thank you for becoming a patron of Samsung product.
We sincerely regret the inconvenience caused to you. We have forwarded your concern to our concern department. Our service specialist would get in touch with you shortly.
We appreciate your patience and request you to bear with us till then.
Thanking and assuring you for best services always.
Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com
Thank you for becoming a patron of Samsung product.
We sincerely regret the inconvenience caused to you. We have forwarded your concern to our concern department. Our service specialist would get in touch with you shortly.
We appreciate your patience and request you to bear with us till then.
Thanking and assuring you for best services always.
Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com
Dear Mr. Prakash,
Thank you for becoming a patron of Samsung product and writing to us
We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.
Thanking and assuring you for best services always.
customer Satisfaction
akhilesh.[protected]@partner.samsung.com
Thank you for becoming a patron of Samsung product and writing to us
We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.
Thanking and assuring you for best services always.
customer Satisfaction
akhilesh.[protected]@partner.samsung.com
Even in service center you are not assured of care and you will be diverted by staff make you waste time not clearly stating whether to take token or not and suddenly displaying tokens at LCD. No respect for customers. Your mobile will be circulated among staffs, bills and grantees will be disputed, spares will be unavailable and many such things will happen for which you should be prepared before visiting one. Conclusive reply of "NO" will be given after only 10 days of shuttle. Then on compassionate grounds if you have luck they may service it for 5000Rs. charge.
write to " support.[protected]@samsung.com " along with this link " https://www.consumercomplaints.in/my-complaints.htmlsamsung-electronics-problems-with-samsung-galaxy-fit-s5670-imei-no-[protected]-not-resolved-at-service-center-c780740.htm...⇄ " pasted in it.
write to " support.[protected]@samsung.com " along with this link " https://www.consumercomplaints.in/my-complaints.htmlsamsung-electronics-problems-with-samsung-galaxy-fit-s5670-imei-no-[protected]-not-resolved-at-service-center-c780740.htm...⇄ " pasted in it.
Hello I bought Samsung glaxy fit S 5670 I bought in Shimla n due to my studies I had to move to Mumbai there when i connected my phone to kies and did surfing on my laptop, it worked but only for five minutes and after that the sound system has gone I m unable to play my media files any solution please help
THANKS
JITENDER KUMAR
THANKS
JITENDER KUMAR
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samsung galaxy fit — snatching of phone
on 27th may 2011 two people on bike snatched my phone frm behind and ran away .The phone was samsung galaxy fit having IMEI no :[protected] . I was unable to note down the complete no of bike as they were fast n no plate was dirty but the bike was splender/passion old model n the no was HR 29 8045/8049 .HR 29 80 is confirmed the last no are not sure .Plz help me finding my mobile .PLz plz plz plz . I will surely reward thr finder.