[Resolved] Samsung Refrigerator

[Resolved] Samsung Refrigerator — Part replacement

C Charanjit Singh Reen from Noida, Uttar Pradesh

BP No. [protected] The above complaint was registered on 19/07/2008. Even after fllowing up with yourpeople for the past 40 days, the compalint has not been attended. ONLY an assurance that the call will completed in 2 days is given by your people whenever i call. Is this the kind of service a customer gets, even when he/she is willing the cost of replacement. Who do we get in touch with if such a stituation occurs? If you are unable to attned the call kindly advise so that I cane take up the matter with Concumer forum for further actions and reimbusrments. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

archanaexports

from Delhi, Delhi

Samsung Refrigerator — upper part overcooling bottom cabin no cooling at all

Sirs

we bought samsung refrigerator 24 months ago, from the day we are experiencing all sorts of
inconveniences with this fridge, we have made more than 12 complaints during first 12 months
nothing was happened, still we are depending on Alwayn fridge of 25 years old, thanks to Alwyn

BRIJ KISHORE

from Kurinjippadi, Tamil Nadu

Samsung Refrigerator — NON attending complaint for last one month

Sir

I have registered my complaint on Nov 16 under BP NO. [protected] for non working of my fridge. I have contacted the company through call centre many times every times assurance given that engineer would visit to today. but till now no visit has been taken place.Service and product quality of the samsung india is very poor. No body cares for the customer. I have today discussed the matter with senior executive but no proper response from him.

pradeep0575

from Meerut, Uttar Pradesh

Samsung — Over cooling

I had bought a samsung refrigerator RT25M before 3 or 4 years ... but we are not satisfied with it coz we get all the vegetables and fruits freezed after only 2 or 3 dayz itz very serious problem because we can't use these veg. after 2 dayz ... Solve our problem

madhulikabatra

from Bengaluru, Karnataka

Samsung Refrigerator — not working since march 25th

dear sir,
i purchased a side by side fridge from samsung on the 9th of august 2009..the whole year the fridge gave me a lot of trouble. since it was in warranty period the eight complaints i made were free of cost. it was reassured to me that i would get a claim for the fridge.i am still waiting for a claim,it is two years since i bought the fridge.the fridge stopped working since 25th march,2011 .no one has bothered to call from the service center.i hope you can help me .
yours sincerely,
madhulika batra