Samsung / Refrigerator — Handle color is different from the selected in TATA croma shop

Address:

Gurgaon, Haryana

I have bought a Samsung Refrgerator from TATA Croma :

Model : RT26FCES
From : TATA Croma Palam Vihar
Product : Samsung Refrigerator 255L

In the TATA croma, we selected the refrigerator with the handle strip color Silver. Refrigerator which was sent to home is having handle strip color as grey.

Samsung engineer is saying , handle can be replaced but TATA Croma service person is denying the same.

It has been tried multiple times but TATA croma is saying the model is also disconnected.

Please let me know if the same refrigerator is available in the display of TATA croma now also after 21 days then how it is not available .

TATA croma is agreeing to replace the refrigerator but they are saying that they dont have availability in their store.

If it is not available in their store then why they are putting the same refrigerator in the display.