[Resolved]  Samsung Refrigerator — not cooling

My Samsung Refrigerator is not cooling from the last few weeks. When we increase power defrost a sound is coming from within the freezer. Please do the needful. Contact: [protected]

yesterday( may 11, 2009) at around noon time, we had called the service centre on thier toll free number regarding no cooling by the fridge. we were told that the charges will be Rs 300 and 10.36 % tax. the mechanic wil come before 2030 hrs or will call. however, there was neither a call nor the visit by the mechanic. till this afternoon ( around 1630 hrs) there is no communicAtion from the comapnay. what kind of service is this? is there any way the company can be penalised? consumers are taken for a ride by these reputed companies.

dear sir,

My refrigerator is not cooling but compressor is working. I have checked the ampere from which is conform that the gas pressure is ok and no leakage is on the cycle. Kindly send your service engineer to the following address.

Deepak Das
C/o Kabita Das.
Raghunath choudhury path,
House no- 13
Hatigaon, Guwhati-781038,
State-Assam
Country- India

Cont- no- [protected]

With regards,

Daapak Das

I have purchase a refrigerator date 12.04.2011 . It is not cooling. i have call customer sarvice center he is not pick a phone

Dear Customer,
Samsung Namaskar!

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
Singh.[protected]@partner.samsung.com

refrigerator is not properly working.there is no cooling in the

pls try to revert back soon

We purchased a new refrigerator as 19.03.2014, vide cash memo no 3843 of vidya electronics, main nazafgarh road, near dal mill, opp metro piller no 681, uttam nagar, new Delhi, brand samsung, RT 39FDAGAPI/TL, S. No 55314DBD900015.

Above refrigerator is not cooling, so we lost lot of money, daily need kitchen item and got lot of tension to follow up the complaints each and every day and hours.

We have lodge complaint no. [protected] as on 11.05.2014, after that every day we have given call at their service centre, but the problem is as it is, even visit by their engineer.

Please look into the matter

NAME-GOLU NAHATA
ADDRESS-KESARIYA JEWELLERS BUDHWARI BAZAR OPP.SHIVANI HOTEL DISTT-SEONI
PIN CODE-480661
M.NO. [protected]
MODEL-21HSTPN SIDE BY SIDE REFRIGERATOR
PROBELEM -NOT COOLING