[Resolved]  Samsung Refrigerator Rt2735tnb — delivery not done

Address:Hyderabad, Andhra Pradesh

I have purchased samsung refregirator 250ltr model no:2735TNBBL wide invoice no:KTP/CR11/9993 Dated[protected],From Bajaj Electronics,
H.NO:[protected]/4,pinnacle one complex,plot no.1,beside more megastores,near astalaxmi temple arch,saroornagar,Hyderabad.
They promised me to delivery on 23-03-12,but they have not delivered till 27-03-12 in the evening I made so many phone calls but they are not responding and I fedup their services.
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Aug 13, 2020
Complaint marked as Resolved 
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MAHFUZ — re enquiry not received yet

FILE NO.LKOZ95244310
NAME-MOHFUZ KHAN

PLS SEND RE ENQURY AS SOON AS POSSIBLE BECUSE I HAVE TO SUBMIT MY PASSPORT TILL 31-JULY 2010 OTHERWISE I WILL NOT BE ABLE TO GO FOR HAJ.
Dear Customer,

Greetings of the day !

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.


Thanking and assuring you for best services always.


Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com
I Have purchase Samsung Refregirator 2735tnbbl on 27th Nov `12, before when i have gone to see the refregirator there is Samsung mobile free alone with the same product .when i purchase the refregirator at that time i didnt get any mobile alone with it.

one year before on 26/10/2011 i have purchase the Samsung Refrigator Model No RA19FDVX Sr No 06534ZAB901414D but after one year on 24th Oct`12 i got to know that there is some problem in the refrigator. so i call to Samsung Customer Care & Register the Complaint the complaint no is [protected] on next day of the complaint the Enginer visit to my home & they check the refrigirator & they inform me that there is some problem in the refrigirator so i will get the replacement of the refrigirator within 8 day`s, after 8 days when i call to the enginer to know about the status of my replacement of my refrigrator at that time they inform to me that they dont have the same model for replacement so i will get DD for the same.due to late procedure from you side i am not able to purchase a new refrigrator 2735tnbbl which is having a mobile along with it, when i call to the customer care to know about the scheme i came to know that the scheme is over, due to late procedure from you side i should get the scheme benifit of refrigrator 2735TNBBL(Having free Mobile along with It). Waiting for your Positive replay.

Thanks & Regards
Mahfuz Siddiqui
[protected]
[protected]@gmail

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