Samsung Refrigerator Rt35zss — POOR PRODUCT

My BP no. [protected].I bought a refigrator proudly because it was a Samsung product.Model no.RT35ZBSS on 23 March 2009.from JJ Enterprises Secunderabad.I was told that it is all checked and good running set and need not check it.I stay at a location 60km from the dealer.So the set was transported at a cost of Rs 1000/- borne by me.To my horror the set didnot function at my home.So I gave many calls to the service helpline spoke to the call attendents Dipti, Manish and Lokesh.from my no [protected] and [protected] but they couldnot connect me to their supervisor even on my request.They assured me I will be attended only on 26 Mar 2009 by the service centre Prem Electronics at Kukatpally Hyderabad.So I waited with my non operative SAMSUNG Product till 26 Mar 2009.Then to my dismay on 26Mar2009 I get a call from the service centre that I would not be attented before 27Mar2009 and so my whole day gets spoiled because of this.Thus I am very sure that any insane person doesnot expect a new product from a reknowned company to fail and then such a sorry state of service.I intend to return the product immediately.Also to put my complain in the consumer forum for harrasment.
Lt Col R Bhatnagar.