[Resolved]  Samsung / Refrigerator Sr5429lv — prolonged delay

I had launched the complaint on 16.10.08 whereby a mechanic had come on the 17th & told me that the compressor has to be replaced by a new one.Upon constant calling I am gettinng the answer that the spare part is not available.Foe a neccesity product like a fridge, the samsung after sales service department is showing a complete lack of professionalism.There is a constant answer right from the junior staf[censored]pto the manger to whom I have talked.My compalint no is [protected].Samsung India has proved to be a complete failure in terms of customer care especially when it is the peak of festivity & therre are constant visitors in Indian homes for Diwali.