[Resolved]  Samsung Scx 3201g Multifunction Printer — TONER CHIP AND PARTS

Address:Namakkal, Tamil Nadu

HI FRDS, AM FROM TIRUCHEN GODE, I AM PURCHASE SAMSUNG SCX 3201 PRINTER IN LAST MONTH, AND AM REFIL THE TONER ONLY ONE TIME AND THEN I FUND THE PROBLEM LIKE TONER CHIP IS NOT ALLOW TO PRINT MORE THEN 2500 COPYS, I ASK MY SUPPLIER THEY SAW U NEED TO PURCHASE NEW ONE, THE NEW ONE COST IS RS.3100/- AM PURCHASE THE PRINTER IN RS.8700/- . IF AGAIN 2500 COPY I NEED TO PURCHSE THE TONER AGAIN, THE TONER CHIP WAS NOT ALLOW ME TO TAKE A COPY, AND MY REFIILER WAS LOST ONE PART LIKE(DEVELOPER LOCK). AND THIS PART IS NOT AVAIABLE HERE, AND THEN WE HAVE TO PURCHASE IT AGAIN, WHO SAW IT IS GOOD PRINTER, THEY ALL ARE STUPIDS, REALLY AM HELPLESS, I NEED TONER CHIP AND THE SAME TIME THE LOCK, IF I PURCHASE AGAIN THEN I PUT RS.3100 AGAIN, 3100+3100=6200 AND IF IT HAPEN THEN IT CROSS PRINTERS RATE. PLZ HELP ME...
Was this information helpful?
No (0)
Yes (1)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear customer

Greetings of the day !

Kindly reach on the below given address and provide your contact Detail .
We would take care of your complaint and will resolve on priority



Thanking and assuring you for best services always.
Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com
Dear customer,

Here is Tracy from zhuahi wolfgray printer consumables co., ltd.

[protected]@gmail.com this is our email address, feel free just contact us, we will solve this problem with you.
Look forward to hearing from you.

Best regards,
Tracy
Hi I am Navin Sakore I want to know that How Much SAMSUNG SCX 3201 PRINTER's Toner chip will cost?
I think Supplier Taking more than it cost.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information