Samsung — Service center mishandling the laptop

Address:North 24 Parganas, West Bengal

I purchased a samsung laptop NP550P5c-S03IN .. its a High configuration and speed gaming laptop with intel core i7 preocessor but it is giving a lot of problems .. firstly overheating while playing even games for 15 mins it heats up like a heater with the keys and mousepad becoming unbearably hot,this reduces the life drastically.. many other problems are there too like loose flap ,slow performance,low battery life etcfor which i visited their service center twice or thrice but in vain .. even after receiving the laptop from them all my problem persists and even they brought scrathches on the LCD .. I am very unsatisfied with their service so for this i complained in samsung website to which nothing is done yet .. they arent helping me at all ..please help
This is first samsung laptop and the worst product experience ever .. i regret buying samsung
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I want samsung to replace my laptop as soon as possible as each and every part is giving problem even after multiple visits to service center
send me the invoice along with serial no. and date of purchase to avinashct5282atgmaildotcom.
i ll register a case and u will get a call for replacement.

replace at with @ and dot with . in email address.
Thank You
but who are you ???/

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