Samsung — THEFT INSURANCE NOT HONOURED FOR WARRANTY PERIOD

Address:

Shimoga, Karnataka

i have purchased brand new SAMSUNG CORBY SCHF339 at their shimoga show room M/s ATM Communication, S M Circle,Shimoga on 10/02/2010 vide reciept no.1420 for Rs.9000/- + Rs.150/- for sim. While boarding Delhi metro train some one picked my mobile handset 6th July 2010, i have filed police complaint at I P Extension, Police Station,New Delhi-110092 about theft of my samsung mobile handset. then after approached shimoga mobile handset dealer and also samsung company to look in to the matter to reiumburse new handset in lien of lost handset basing on police FIR during the warrantee period. Then SAMSUNG INDIA quoted me an Reference No.[protected] to communicate further in this regard. But since now they have wrote in a single line nor take further action about availability of theft insurance etc.

Therefore i request your good offices, please look in to the matter and take enquiry with SAMSUNG INDIA basing on their reference no.[protected] sent to me.

with regards,
KODAKKAL SHIVAPRASAD