[Resolved]  Samsung Star — 500 message memory is not enough

i am using samsung star phone but there is one complain that there is only 500 messages can be saved in mobile which is very very short memory and message memory can not be shared with memory card so i think please make some software or something for that to enahance the message memory ....it is really very much nedded ,,,my many firnds are thinking to buy samsung star but they r not buying because of messeage memory problem ....
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Samsung Star — false information

HI,
I bought a cell phone at basanvangudi in bangalore (samsung star) which had to be collected at the chennai outlet in Anna nagar. The sales executive asked me to make the payment which i did and asked me to produe a photocopy of my driving license. The person who had to collect the phone had to produce a photocopy of the bill and a proof f his address.

The requested details were provided in Chennai and they asked for a RV number. I contacted the Bangalore office, sopke to Mr. Lingraj and got the RV number and gave it to the chennai Office. They later came up with a new formaily saying they needed the Order NUmber. Back to square one call up Mr.Lingraj Listen to some nonsense and deliver the same to Chennai office in Anna Nagar. Ive made 10 phone calls to give the information between the offices and the person who had to collect the phone went to UNivercell Anna Nagar 4 times and finally after all the formalities they asked for the original bill. I came down to Chennai produced the bill and collected the phone.

This whole process has wasted my time and ive been doing the job o[censored]nivercell employees for free for having bought a phone from their outlet.

The phone was collected 10 days after the payment was made. I demand an explanation for this low level service. Univercell mobiles has not benefited me in anyway. The sale should have not been accepted in the first place in Bangalore if the Store cannot provide the service and if the sale has been accepted then stand up to what you speak. This is the worst experience i have ever had for a product that i have purchased and i expect the store to give me a reason and show customer satisfaction rather than sending automated mails of apologies.
good but message memory is very less
Samsung needs to give some option to save msgs as 500 for such a good phone is very less...
All other functions r very nice
all functions are very good but i find a ploblem with the msg memory its toooooo less for me

Samsung Star — Message box not open

I have samsung star Phone which I purchased last year in Aug.
I am not able to open my message box. when ever i presson message button, it shows Initializing. and then the screen is back to main Menu

Kindly guide me what to be done in this case

Kunal Jain
hi, i m facing same problem... i m deleting 10-12 msgs daily becoz of memory problem... and i realy want the solution of that...

Samsung — message box is not open

I have samsung star Phone which I purchased last year in Aug.
I am not able to open my message box. when ever i presson message button, it shows Initializing. and then the screen is back to main Menu

Kindly guide me what to be done in this case
i am facing the same problem

If any one have the solution, kindly let me know that please

Regards
Harmeet Singh
[protected]

Samsung Star — message initialising

hey i have samsung star....i cannot open my messages as it says message initialising.
its almost a week to this problem. please help me out!!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11174
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information