[Resolved]  Samsung — String Failure of TV

Address:South 24 Parganas, West Bengal

TO WHOM IT MAY CONCERN
This is to state that, I had purchased a Samsung LED TV the details of which are furnished below, from Tecnocity Kolkata.:-
Model:- UA46B6000VR
Model Code:- UA46B6000VRMXL
Serial No. 12503ZES400003B
Version:- SQ01

On the purchase I was informed that I was the second owner to buy this model from East zone(Kolkata).
A few days back my TV set fell from its hang position first on my TV Cabinet hence damaging the same and then on the floor and got damaged. The reason appears to be some string arrangement failure on the back of the TV. A few pictures are also attached for your perusal.
You are requested to look into the problem at the earliest and give a proper solution either by repairing it or by replacing it.

Thank & regards,

Giridharilal Thard

64, Bright Street

Kokata- 700019
+1 photos
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Aug 13, 2020
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