[Resolved]  Samsung Tv 29 Inch K 44 Model — service centre executive misbehaved

hi, im shehnaz i complain on 27th of jan n my C.No. [protected] Enginer came on 28th jan he checked n said, I C has to be Replaced i Requested him to Replace at my Place only he said, he cant do it i hve to send it to there service centre. k i send it on 29th jan at 12:30pm n they promised to give me in atleast 3 working days i didnt call in 1st two days when i called them on 1st feb at 12;00pm i gave my information to lady who answer the call after tht she passed my call some guy n i was i asked to give my details again n i gave the details then he said, its nt yet repaired n part is not in stock then i asked him when wil tht part wil come n when tv will be ready he replyed very rudely,,Nahi Mallom Jab Ayye Ghaa Kardenge Aur Phone Karthe..then i asked again when exctly it wil be done he replyed, Arre Jab Hotha Bolthe De Thay Aur 3din Bhe Ho Sakthe...I asked his name he refused to give his name n Said,Naam Nahi Bolthe Kya Karlethe Karloo n Hang on my face..I called up customer care again i asked them to take action against tht person but till now they have not done anything. Samsung customer service is very bad n there employes are always rude.