[Resolved]  Samsung TV — no power

Samsung — TV Complained

I have brought a flat samsung colour TV in the month of Nov, 2008 from Golden Electronics, Ladwa, Haryana but its picture quality is very poor and producing more sound.I have complained many times to shopkeeper and samsung office Karnal but no responce came from their end.They are just Ignoring us, they do not want to attend problem.This TV set is still in Gurantee period.In future I will not buy any thing from samsung after this Incident.No one has so much time to follow up with samsung on daily basis.I have very bad experience with samsung I will never recomend any one to buy samsung product.

I PURCHASE MY SAMSUNG TV ON 18 AUG.2007 I HAVE A PROBLEM IN MY TV ON 4.5.09 I GIVE COMPLAINT TO SAMSUNG INDIA SAMSUNG SENT HIS ENGINEER TO MY HOME AND REPAIR MY TV 29"AND GIVE ME BILL NO. 2762 BOOK NO. 56, DATE 5.5.09 BUT HE CHANGE MY TV PROGRAMING. WHEN I AGAIN COMPLAINT TO SAMSUNG AND TELL ABOUT MY PROBLEM THAN SAMSUNG AGAIN REGISTERED MY COMPLAINT AND GIVE ME COMP.NO.[protected] COMPANY SENT ME ONE OTHER ENGG. NAME MR. MADAN CONTACT NO.[protected]. HE COME AND MISBEHAVE WITH ME . HE SAID THAT THIS PROBLEM CAN NOT SOLVED BECAUSE COMPANY HAS NO ORIGNAL CHIP OF THIS MODEL. WHEN MY TV NOT IN WORKING DUE TO THIS CHIP NOT ADJUSTED BY MY TV MODEL THAN I GIVE ANOTHER COMPLAINT COMPANY SEND HIS ENGINEER HE REPLACE ON PART ON 6.6.09 HE GIVE ME ANOTHER BILL OF RS.80/-. BUT PROBLEM IS NOT SORT OUT. MY TV AGAINT GIVE PROBLEM ON 8.6.09 I AGAINT REGITERED MY COMPLAINT TO SAMSUNG THAT PLEASE SORT OUT MY PROBLEM COMPANY GIVE ME ANOTHER COMPLAINT NO. [protected] ON 8.6.09 THAT A CALL TO ME BY SAMSUNG ENGINEER THAT COMPANY NOT PROVIDE US O.E.CHIP NO.IC[protected]B+-ZIC ZAT. WHEN COMPANY PROVIDE US THIS ORIGINAL CHIP THAT WE SORTOUT UR. PROBLEM OTHERWISE NOTHING HAS BEEN DONE.NO BODY FROM COMPANY TO VISIT FOR REPAIR MY TV

Samsung TV — Mediocre Quality Product

I had bought Samsung TV model name CS29M21MAEXXTL on 14/10/2006 for Rs 14300 from Rahul electronics Dahisar. I have had almost 3 times major repairs till now dated 24/12/2010. The first time IC went out and I spent almost 2000Rs for repair. Again on 24/11/2010 picture IC went bad, also the external ports stopped working, and outer buttens were all malfunctioning. I spent Rs 1625 for all repairs and within 1 month the speakers were not working. Again I have to spent Rs 1200 for both speakers and extraa service charge to Abhinav Enterprises in Goregaon. All the repairs were done by Samsung authorized service centres. I dont understand why the Japanese companies are not selling quality products in India like they do in Europe and Japan. Why the mediocre quality product in India. Please take this problem of bad quality electronics sales in India seriously esp. Samsung.

Samsung — television

i phoned up currys asked for a number for samsung the given me a number for samsung because currys said that samsung answers all quairys on there products i phoned the number that was given to me on asnwering by samasung i given my name and explained to the main i soken to that i brough a 47 inch LCD television with samsung it had blueray, 32 inch samsung LCD and recently up to 2 months . the 37 inch LED television i quaired why the new LED television didnt make the signature tune when turning the telly on or off he asked me to wait so i waited up to 3 to 4 minutes i explained i was disabled then i explained to him about my medical condition. i also told him to use a impulant to check the modern number on the back of the television i couldnt see it correctly i said to him he needs to be impatitent with me and the phone was disconeccted i then phoned back the colege that answered was a lady i made sure from the begining to explain my medical condition what had acccured an explained what i was trying to to sort out with the new LED television the lady said something about unplugging the telvision out and i said i didnt hear you clearly could you say it again i asked then again i was disconnected i also said at the begining to the lady that answered the phoned i have a system in my property thats connected to BT because of my medical condition that links to BT ans all my calls are recorded and as she mentioned about the plug being taken out i was then disconeccted again and i am not pleased with how the calls where taken .

I have purchased a Samsung LED TV last year and there had always been a power problem with that. It was found that there is a motherboard problem. Samsung team replaced that but immediately another part of TV was burnt off. There has been no TV for 2 months and both Croma and Samsung have not been responding properly. They have not done any repairs on time and they keep buying time. I never expected that Croma, being such a reputed electronics retail shop would provide such TV sets whose quality has not been checked properly. And the service provided by Croma for the past 2 months is very very bad.

Mukund Joshi
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