[Resolved]  Samsung TV — regard my tv complaint which is defective from the date of purchase

Address:

Dehradun, Uttarakhand

Dear Sir, i have purchased samsung LED tv from vishal sales at dehradun on 11 august2013 and from the date of purchase, it have defect on screen then i called to vishal sales that it has defect and he said samsung will replace you tv between 15-20day, after said time there was no response, then finally i contacted to samsung about my problem and they said there is no complaint of you, i was shocked, but fine i logged the complaint, after few days again no response, recently i have got call before one week that sir we only can change the part, what is this they have been saying for two month that they will replace my product, i dont want to replace part becaus i have use that tv for single day help me still i have not any idea, when they will do, very poor response at dehradun my complaint id is [protected] help me