[Resolved]  Samsung TV — POOR SERVICE COORDINATION

Address:

Tamil Nadu

Dear All,


I am one of the lover of Samsung CTV. But now i am totally upset with their service coordination.


My job is touring job and main entertainment for my family members is only TV. recently my TV get into trouble no sound and colour. we reported to nearest dealer they told to register complaint with call centre.. With their advice we registered complaint on 16th Oct 2011 and our complaint number [protected].


We also answered by call agent, will be attened within 1 day. Till today 21 Nov 2011 we getting same reply from call agent.


we have followed several time. same response but no one turnedout. Currently they telling due to distance they not reachable.Then why they selling their product to all places.


Now my family members totally upset and mentally worried lot and lost their confidence with Samsung


As we are relay with certain big brands, when they are cheating people like this, what we do........