[Resolved]  Samsung Washing Machine — non repair of damaged part after expiry of warrant of payment

I had purchased samsung washing machine model no WA85 HAG in 3 nov 2006. Due to lighting control panel and one other part was burnt. I submit complaint in shillong vide BP [protected]. customer care exect told me that parts are not avialabl;e. than I came on [posting to Wellington intamilnadu herer also lodge a complaint. i recd the the same reply. however one employee from Assian electronic from coimbatore suggested me that your washing machine can be replaced after deciding the depreciation of 40% and it will take more than 15 days. request advise me if it is possible I am also ready to by the new model and pay the defference but depriciion is more. please confirmrnajay
wellington 21 aug 09