[Resolved]  Samsung Washing Machine — Samsung Pathetic After Sales Service

I had purchased a front loading fully automatic washing machine in Bangalore. Later, I had to relocate to different area in Bangalore. So i called the customer care and requested for the service person to come and uninstall the washing machine, i was told by a sms confirmation that the person will come and uninstall the washing machine the next day. Sadly, no body turned up for the un-installation. When i called and spoke to Mr Shanmuga Sundaram - senior executive from Samsung customer support, he first tried to convince me that it was too late for the day. When i insisted that it had to be done on the same day as i was shifting to a new house, after almost 30 minutes of requesting, waiting and convincing, he said that a customer support rep from samsung will be there soon.
It was obviously a false promise just like the one given to me on the earlier day. I regret buying a Samsung washing machine. They seem to be spending all the money on marketing and advertising, their after sales support is pathetic, i will recommend LG over Samsung.