[Resolved] Samsung / Washing Machine — Servicing | |
Washing m/c model wo625 2 cp 8021 43 p Product s.no.WA88TPLB4..TZ purchased on[protected] from Bajaj Electronics Pajagutta Hyderabad is not working since 21-08-08 & on 22-08-08 evening one of the technitian of the co. attended it. &he concluded that till the dampening rods (4 in numbers) are replaced the m/c may not be put 'on'.Since then N no.s of calls have been made to service centre & except the operator, there has not been any body else even though requested to have talk with the sr. but to '"of no use"except for the statement that the part is not available at present & I have to bear with the co. Till the part is made available & who knows WHEN . Then I would Even' if at all' say WHY ? Moreover I demand If this apathy is to continue, let the Co. replace the gadget or the part may be taken out from one of the unsold models &my m/c Is Made O>K. Just because the reputed co. like samsung has agood reputed 'after- sales -service' I had gone for FOUR Home APPLIANCES about which Iwould warn Gen public "Pl. BEWARE" of this sort of co. who do not abide to what they promise to public. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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