Samsung / Washing Machine — Installation Not Done

Address:

Pune, Maharashtra

My Self Purchase a washing machine on 12 April 2011 and same has been register to company for installation and demostration on 12th April 2011 and callcenter of samsung had given me id number [protected] on the same day and said me the process will complete on the same day but it was not relsove on same day after a day pass again i call up cust care but the same answer was given to me and today on 17th April still i am wating for the same but i am unable to contact the cust care it very embarasing me i feel that i should return the product to the company again if the service for the product is like this i am not able to trust the company for futhure hope this time some person will take instative to collect the product from my home to submit it to the company again