Comments
Samsung — No attendance to complains
The utter lack of servive of Samsung is unbelievable. I had registered a complaint with Samsung customer care regarding a TV problem end jul 09. It's been more than 50 days and the service personnel dont deem it fit even to call.Apart from a legal battle, is there anything else to shake the service personnel from sleep?
samsung / window ac — Not attending complain
BP : [protected]Name : Rajkumar Garg
Mobile : [protected]
complain Date : 21/04/2010
Product : Window AC
Sir,
I have made a lot of call to Samsung customer care from 21 Apr to till date, but I did not get any response from your side. Every time they said we will send executive today but I do not when today will come. On 23 Apr I got service center no from your customer care as 45261600. I have made call to service center, they told for sending executive first on Sunday then on Monday, BUT till this time no executive visited.
If same position will exist then I will go to Consumer Court
i have registered a complaint with samsung customer care regarding my refrigrator last week.very said to say there is no possitive from your side.my complaint no.is ([protected])sandeep dubey, 76-dh, sch.no.74-c, vijaynagar.indore-452010 (m.p.)ph.[protected], 2553334, 2555678.
Samsung — 22/4/2010
Sir,I have purchased a SAMUNG Split A/C on the Month of March 2010 the problem is Indore unit is not working at the time of insulation they said that they will change the unit that is also fro my beauty parlor until now they no responsible from the company i am talking to them daily they told that we will do in one day every day they are telling the same answer last month on 15th i gave a lea-gel notice to the company .
Please help me with composition from them ...i lost so many customers to my parlor in summer.
Thanking You
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+91 89 3993 9899 [Customer Care]
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Samsung — Not working & nobody attending to sevice it
I am brand loyal to Samsung for past 5 years, but now i have my second thoughts about buying any samsung products after seeing its service. I have bought samusung microwave in Nov'08 - Chennai (Jayam & co - Anna Nagar) and somebody came and installed it & left. when we tried to use it, it was not working. Its been allmost 6 days since i registered my complaint Com.No:[protected].Service people are not returning their calls even after repeted reminders.
Request you to look into it.
By seeing the number of complaints here in this forum, i get a feeling that samsung has decided not to grow & give a way to competitor by loosing the loyal customers..
hoping for a quick response.
Ranjith Reddy
[protected]