[Resolved]  Samsung W / M 85 Vpl — FAULT IN NEW WASHING MACHINE

Dear Manager,
1. I have purchased an Samsung auto washing machine (85 VPL) from Samsung Plaza Siliguri on 04 Aug 08. The macine has gone faulty withing 02 days o[censored]se as one pipe is leaking. We contacted Mr Parichay Gupta who has kept us on tenterhooks for last one month with promises of replacing the said pipe. However, till date it has not been replaced.

2. I am based at Gangtok(Sikkim) and feel utterly disappointed with this sorry state of affairs. Firstly, your product fails on second day. To add to misery is your poor response to our complaints. May I request you to take cogngence and instruct person concerned to undertake repairs / replacements forthwith.

3. My contact at Gangtok is [protected].
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Aug 14, 2020
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