[Resolved]  SBI Magnum Tax Gain Mutual Fund — Improper Service

I had subscribed for SIP in your fund “SBI Magnum Tax Gain-Dividend” though Mahindra finance with Folio num from 15th June 2007 with amount Rs 2000/- per month; for which I had given my ICICI account details for ECS. As going forward I had requested to change my ECS bank account to CITIBANK in August, and I have given a request letter for the change of account details to Mahindra. Thereafter I had received confirmation letter from SBI Chennai office saying the account num has been changed and henceforth the ECS will get debit from my CITIBANK account only and dividend will be sent to that account only, further ECS has to get debit from my CITIBANK account which has not happened till now from past 5 months.

I have noticed that still ECS call is going to my old account details in September. This is result after regular telephonic follow up with Mahindra Finance and SBI office in Pune.

So I have given a 2nd time request in October / November regarding the same for change of bank account details and I have got 2nd confirmation from the SBI People saying the account num has been changed and henceforth the ECS will get debit from my CITIBANK account only and dividend will be sent to that account only.

Still I have noticed for month of December the money has not got debited from CITIBANK through ECS.
Inspight of all this I have purchased all the NAV’s for 5 months through checks and in a higher price.

In result of your discrepancy in service I had Financial and Mental losses. As if you had acted and served my request properly I must had hold more units against the units what has been allotted till date as amount was laying Idle in my Citibank account waiting for getting debited. I should get compensated for same considering your fault in the case.

Can i know what shall i do in this type of issue, and i want to go as per law, and can i get confirmation that i will be getting compensation