[Resolved] Sitel India Ltd — Unprofessional and thieves | |||
Sitel India Ltd. Located at Parke Davis, Logitec Park, Sakinaka, Andheri (E). A Pathetic BPO to work at, which has processes like DELL, EARTHLINK, PEOPLEPC, GMAC and ICICI. does not provide the salary as promised The people from HR and ADMIN Nupur Ajith and Sylverster Dsouza will be good to you till the time you are employed with Sitel, Once you resign they will make sure that you are marked as absconded and that you never get your relieving letters and dues. who knows maybe they pocket the amount themselves If you guys plan to join dell or earthlink thinking that its a tech process then dont..its an entirely sales process...all they want is sales sales n sales from you..they make sure ur life is hell i[censored]r not good at sales. I worked at sitel for about 3 yrs after i resigned Nupur Ajit was almost on her knees asking me not to resign, but whn i did she made sure that i never got my dues. there are many bpo's in mumbai ..u guys can always go to places like jp morgan, sutherland, 3g, zenta etc if you guys wanna ruin ur career then join SITEL Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I dont know much about the company but as beleived they have employed a personal by name of Nigel Pereira
who is a thief and having criminal cases against him
who is a thief and having criminal cases against him
I just read this post and wanted to let you know that, we agents at Sitel Bangalore also face the same issue. I am a part of Dell On Call, which is more like a sales process rather than a resolution queue. All they want is sales over sales, if you dont make any, they make you stretch your time, for which you donot get paid extra. I have done over 4 hours of extra time on certain days, but got no money for it even though being promised for it. And also the Dell client paid incentives which were promised to us at the time of joining, never had even 1 buck of that go into my account, or for that matter most of any agents here. They just find some random reason to not give you your incentives and then let you forget about it.
Also what I found out recently after one of the Team Leads quit, what he said was the Dell client paid incentives (5000/-), is a compulsory incentive for all the agents, but Sitel has setup criteria to get it, for which the agents never get it, and it all goes to the sly pockets of the senior management and managers here. This is cheap .
Initially when I joined here in January 2010, in Dell, there were about 250 people, now there are barely 80 here. Most have quit because of the low pay because you donot get the pay that you are promised. And some have quit because they cannot stand the curroption going on in here. Atleast out of the 5000/- if we were given just half of it, most o[censored]s would still be happy. Well this is clearly unfair when they eat out from what we are supposed to get. I repeat again, that is cheap .
I quit from that hole on sept 2010. the sitel site at bangalore closed down in dec 2010, all the employees were asked to move to mumbai or chennai. Well this is what a management can do a what-could-have-been good company.
Chandan R