I had booked LG Microwave (31 Lts - Model: MC8188 HRC with Kit) on July 09, 2011 from Snehanjali Retail Pvt Ltd, 4 Heena Gaurav Heights, Opp.Shopper's Stop, S.V.Road, Kandivili(W), Mumbai-67. The booking and the payment was accepted by them only after confirming the availability of the piece with the company. However, even after 45 days since the delivery was not affected, while enquiring it was given to understand that the piece delivered by the company to them was not in order and they will arrange a new piece. They made me visit 3 -4 times during these 2 months saying the new piece is going to get delivered. Finally in the month of September (afte 2 months) they offered to show me some other model of LG since the ordered piece was seemed not available/supplied by the company with the condition that, if I like the one alternate piece shown the they would deliver OR refund will be given. I did't like that model and confirmed immediately that the refund to be given. Today we are 9th Sept, still refund is awaited.
This shows the customer care and the service of Snehanjali Retail Pvt Ltd.
With this experience, shopping again with Snehanjali is ruled out.
Nityanand Prabhu
+91 [protected]
A-201, Rank Terrace,
15/624, Kastur Park
Shimpoli Road,
Borivili (West)
Mumbai - 92 Was this information helpful? | 
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