[Resolved] Spice Jet Airlines — Charged More Amount while booked ticket on call with spicejet customer care executive

vasvi

Address:

Bangalore Rural, Karnataka

I called spice jet customer care at [protected] : 12:46 PM, from Mobile To know what exactly round trip fare and regular fare difference. He told if you book ticket on call , we don’t charge convenience charges, there won’t be any hidden cost. When I told him in your site it is showing total price as 14907Rs, He told there are some hidden charges and all, so best option is to book ticket on call. When in the evening I checked the price , including conveniences charges it was coming up to 15107.

When I have checked on your site, it was showing per adult price is 3002Rs, and when I booked I don’t understand how much you have charged.

If your executive is not sure how much price is there on your site,, you should not mislead someone saying that , it is best and cheaper option for you, we don’t charge anything extra, there is some hidden cost when you book tickets online and so on…

And when I asked them about why they charged extra, they returned back saying that we havent charge anything extra.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

PRAVU CHARAN SWAIN

from Chennai, Tamil Nadu

FLIGHT BOOKING — CUSTOMER SERVICE

SO MANY TIMES ARE TRY TO CONTACT BUT UNABLE TO CONTACT, DOMESTIC TRAVEL VOUCHER ALREADY SEND BUT NO ANY REPLY RECEIVED FROM YOUR SIDE, HOW I FAITH ON YOU AND USE MY VOUCHERS. TILL DATE I HAVE NOT USE ANY VOUCHERS, KINDLY COMUNICATE OR REFUND THE AMOUNT TO ME.

NEED URGENTLY YOUR SERVICE

Ersilia Lancy Miranda

from Bengaluru, Karnataka

BEST — Extra ticket charges

Namastey,

I had travelled from Bus no.MH019219 (Bus 259) and the conductor charged extra 1 rupees i.e. instead of 4 rs. he charged 5 rs. from shastri nagar (Goregaon (W) Bus stop till Toyota showroom Malad (W). Usually in each & every bus take Rs. 4
Hope You will take action against the conductor as he has charged extra and spoken wrong Even the driver paid no heed.
Waiting for your reply.

Regards EM

sameet verma

from Siliguri, West Bengal

Ticket Booking — charges extra

I had booked ticket on 10th dec 09 at kalyan station from pune to bangalore ticket charge is Rs 427/- plus they added Rs 30/- as swipe charge thru BOI debit card total is Rs 457/- on tatkal basis and I found that I have charge Rs 485.09/-.According to Bank employee they said the charges are occur by railways authority they can't do anything in ths matter.Pls help what to do abt RS 28.09/-.

eliyass2007

from Chennai, Tamil Nadu

hi,
This is eliyas i am a daily traveller from ghatkopar station to chembur campfrom 381 bus, but today on 09/06/10 . while i was getting late to office i had taken bus no 481(mh01l9739). but the bus conductor took 8rs from me instead of fare of 6rs i had told to bus conductor why so is fare increased he told me (meri marzi aapko lena hai toh lo warna doosri bus pakadlo) then i came to chembur camp for complaning the incharge told me to go to ghatkopar depot instead of complaint getting registered.

BUS NO :MH01L9739
ROUTE FRM : GHATKOPAR STATION TO MAHADA COLONY CHEMBUR
TIME :9.40AM
BUS :481
PLS TAKE THE ACTION AGAINST THE BUS CONDUCTOR

sunitamehta

from Pune, Maharashtra

Spicejet — Customer Service

Airlines do not have a system whereby one can reserve the seat for Disabled people. Had a funny incident, when a spicejet customer desk informed that you have to go to the Airport in order to book and there is no phone available at the Airport.

This is really funny that spicejet office does not have phone at Airport at all and customer service guys are not able to book a seat