[Resolved]  Samsung Washing Machine — Spin dryer motor burnt

I had lodged a complaint with the customer care on 19/11/08 vide BP No. [protected], and again gave them a reminder on 21/11/08, but till date I did not receive a call nor any service man visited my place. But I was surprised to receive an SMS from samsung Customer care saying THAT MY CALL HAS BEEN CANCELLED AS REPAIR COST HAS NOT BEEN APPROVED BY ME.Till date noone visited or did I get a call, and the worse part is from Saturday all the customer executives are busy.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Samsung Washing Machine — dryer not working / no replacement

Dear sir/madam,

I have purchased a semi automatic machine from Samsung plaza sadar bazar, Agra on feb-08 & this is in warranty/guaranty period.
Now it's dryer is not working since last month after lock my complaint on samsung service center (toll free no.[protected] complaint BP No. [protected] dated 13/06/2009 an engineer visited after 5 days
& after inspection he told to replaced the dryer in 3 or 4 days.
But it is now going to 15 days but problem is as it is. When again I ask to customer care for updates they said they will revert to me but they can't. I am very upset about they are not treating well although
I hade very faith on SAMSUNG as most of appliances like Refriegratore, mobile I have of from Samsung.
nut now I will never prefer to purchase any thing from samsung.

So please look into this matter & do for the needful.

Surya Kant
[protected]
5/144 Avas Vikas Colony, Sikandra.
Agra ( U.P.)

Samsung — Drayer is not working

Drayer is my own home use semi automatic washing machine of your company is not working since last three days my home address is C.B.Sawai, B-1, 1/1, Mayur Park, Opp. S.B.O.A. School, Jalgaon Road, Aurangabad, Land Line No.[protected], Mobile No.[protected]

samsung washing machine` — spin dryer

I purchasrd samaung washing machine in feb 08. It was running smmoothly but since last ten days the spin drier motor is not starting at all. please have a look and rectify the fault.

thanks

ajeet singh
ins valsura
jamnagar
gujrat

mb- [protected]

Samsung Washing Machine — dryer not working

maine dt.[protected] ko washing machine & television purchase kara tha jiski complaint dt.[protected] ko kari thi kai bar complaint karne par engineer aya aur check karke yeh kah kar chala gaya ki dryer ka motor kharab ho gaya hain 1-2 days mai aakar badal doonga magar aaj tak meri complaint solve nahi hui

Samsung Washing Machine — dryer not working

maine[protected] ko complaint note kari thi ki washing machine ka dryer kam nahi kar raha hai magar kai bar kahne ke baad bhi koi sunbai nahi ho rahi hai

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information