[Resolved] Standard Chartered Bank — Commitment

Rishabh Chugh

from Noida, Uttar Pradesh

Address:

East Delhi, Delhi

Standard Chartered is the Worst bank I have ever dealt with. Service is very bad. No, response & fake commitments are the policies of this bank.

I had applied for Manhattan credit card by seeing the credit limit & other terms and conditions, I feel cheated.
I ve been given a credit limit of only Rs. 27000 whereas I was told 3 lacs to 7 lacs. I was told that it is lifetime free card but there are charges of 999 after 2 years. There is no benefits on dinning n movies mentioned I was told. So, I decided to get it terminated without using even once.

I called the customer card no but couldn't connect to anybody there. I also called Mr.Daksh Mittal who approached me on behalf of SCB credit card team. He was from third party & his contact no. is [protected]. When I told my greviences to him, he disconnected the call n stopped picking up my call.

I have already sent them few mails on 15th june 2013 at principal.[protected]@sc.com,head.[protected]@manhattan.co.in,[protected]@manhat...⇄ but nothing has been done till now. After that I have sent them 2 more reminders but they didn't turn back. I am user of ICICI Credit Card & fully satisfy by their services.

I request Indian Consumer Forum to help me in disconnecting this card. thanks

Yours Faithfully
Rishabh Chugh
[protected]
[protected]@yahoo.com
Delhi

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Rishabh Chugh

from Noida, Uttar Pradesh

I got a call from Somebody Mr. Kumar, from no. [protected] stating that he is calling from Head office of Standard Chartered. He asked me about the details such as Credit card no. & expiry date of the card and CVV no.

I told him the credit card no. & expiry date of the card. But, when he asked me to tell CVV no. I recalled that I've been getting regular mails from ICICI credit card (my other credit card banker) that not to disclose the information to anybody over phone or even mail. Nobody will ask you about these information.

Then suddenly, I realize that he may be another cheat of SC bank as they have already cheated me & miscommunicated things. Then I asked him to put these things on mail, so that I will be able to document it at least. But, he refused to do so.

Then he threaten me by saying that if you don't give me all the information, I will put your card on hold & you keep on recurring charges on to it.

This is seriously very bad behavior I have ever seen in banking industry and mind you the fact that they never asked me the matter neither asked felt sorry nor try to retain me. Third class response from a third class bank.

I request consumer forum India to take this matter seriously as I am in a fix that if I provide the details I may be cheated or if I don't provide details, they will put charges against my credit card.

Please take corrective actions and suggest. thanks

jaig11

I have also received call from this number [protected] by named Payal. I have submitted all the documents but could not get my card even after 2 months. I sent the documents to email id [protected]@gmail.com. I'm calling on the number [protected], but no body is responding properly. They are cutting the call inbetween. This looks cheating case or using my documents for some other purpose.