[Resolved]  Standard Chartered Bank — Not converted into EMI

Address:

Chennai, Tamil Nadu

Dear sir / Madam
I'm holding SC Inner Circle credit Card from past 2 months. On 23rd November I purchased a Micromax Tablet of rs 7249 + 99 = 7349 with 6 EMI offer. My CC Bill was generated on very next day i.e 24th November. In the card statement, the amount was not converted into EMI (Rs.1225 ) instead it was generated with total amount of
Rs.7349/- . While verifying with EZone, they told it was already processed from their side and it is pending with STANDARD CHARTERED only. After I called to SC customer care on 12/12/2012 and raised issue. A compliant has been registered stating that the issue will be addressed on or before Friday (14/12/2012) and asked me to pay a minimum due of rs 340. I have paid rs 1225 on Thursday morning. To verify the status I once again called to customer care today (17/12/2012) but still the amount is not converted into EMI. From Customer care once again compliant has raised stating with call back on three days. I request you to analyze the issue history and help me to solve the same. Please do the needful

Standard Charted Compliant No is :541060

Details

I'm hold HDFC CC from past 5 years, I never been faced such issue with them. Please help me to resolve issue and enable me to use SC cards


Thanks and regards,

M.PRABHU