[Resolved]  State Bank of India — Unfair Delay and eventual rejection of Car loan

Address:

East Delhi, Delhi

Dear Sir,

This complaint is against SBI, Mayur Vihar Phase 1 Branch. I am planning to buy a new car and I need a loan of Rs. 4 lac 75 thousand from the bank. All my papers are absolutely correct and I have an excellent credit history with other loans and credit cards. I have bank account in ICICI Bank, HDFC Bank, Punjab National Bank and RBS Bank. I live in Noida and I work with HCL, Noida. My Salary is well above required level for this amount of loan. I was talking to Mr. Sandeep Kumar Singh from this bank and I was refused a loan just because I was not willing to open an account with the SBI Bank. I dont think this is a mandatory requirement for a loan to be sanctioned. I did not want to open 1 more account simply because I will not be using it, it will be dormant and may be misused somehow. Why should I open a bank account when I do not need it? Just because the bank has to complete its target numbers? I needed my car delivered by tomorrow because it is urgently required for some personal reason. Now, in the evening, Mr. Singh has sent my papers back saying that if I do not open an account, they will not give me the loan. Is it not sheer blackmailing? I am going to apply for my loan again in a private bank and I am sure I will get it without any hassles. Please look into the matter.

Thanking you,
Rajyashree Singh