[Resolved]  Symphony Air Cooler — exchange of faulty piece

Address:Ahmednagar, Maharashtra

We have purchased symphony air cooler from shradhdha electronics sangamner on 14/04/12.In showroom the cooler runs without water,after going home & filling it with water we find that the water is not circulating we registered the complaint at shardhdha electronics on14/04/12 But they have responded to our complaint on 25/04/12 & told that the cooler motor is faulty & it has to be changed.But still on today they are taking this complaint casually.And we are irritated after full payment also we cant able to use that cooler & now we want replacement of that piece as the showroom has given us faulty piece & we don't want any repairs in newly purchased piece.we are requested you to give us replacement OK piece Or give us our money back
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Aug 13, 2020
Complaint marked as Resolved 
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Should hung these guys till death.
I purchased symphony air cooler DEIT 35I-ROI on dated 8th may 2014. I have booked a complaint on 10th may 2014 & I got a sms from Symphony mentioning my complaint no. as ND-AT-10E14037 and also mentioned That Mr VIRENDER will attending my complaint within 24 hours. But he has not shown up so far, I have called him several times but he has shown no interest to attend my complaint when my product is within guarantee period. Again I register a complaint on 26th may 2014 as no. ND-AT-26E14006. today when i Callto virender a lady attend the call aNd said he is not here.Should I need to go to consumer forum to get the matter resolved ? Its not even a month since i bought this starcj product & i am regereting the decision big time, i am thinking about filing a legal consumer court case against Symphony...

I purchase a symphony cooler one year ago in new it is right but when summer gone i off my cooler for some months when summer season came i start my cooler but it has not start then i call a mechanic he repair my cooler it is not so good like in new condition so i want to change my old cooler and take some higher model cooler so please help me for this help i always thankfull to you and symphony.
My email id is [protected]@gmail.com
And my mobile number is [protected]

I purchase a symphony cooler one year ago in new it is right but when summer gone i off my cooler for some months when summer season came i start my cooler but it has not start then i call a mechanic he repair my cooler it is not so good like in new condition so i want to change my old cooler and take some higher model cooler so please help me for this help i always thankfull to you and symphony.
My email id is [protected]@gmail.com
And my mobile number is [protected]
Serial no. Is[protected]

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