[Resolved]  Tata Docomo — complaint against VRITI INTERCOM

Address:

Andhra Pradesh

I bought the tata photon device through, vriti intercom as they called me nd offered me for 1400. So they sent me the online link through which the amount has to be paid. So I followed the instructions and wen I was trying to pay the payment has done twice the payment reference ids are

05/09/2011

bil/[protected]/Aa/Vriti_mici09892 1,399.00

05/09/2011

bil/[protected]/Bpcbilldesk/Vriti_mici09892 1,399.00

so I called them up and requested for the refund of second paid amount.So they said it takes one week to refund the money.Its been almost 20 days since I paid the money. I been trying to cal them and sending e mails they r not responding.

Here am attaching the conversation with them through mails.

I found so many frauds of vriti on the net.

So please kindly take action against them. I dont mind not getting my money back but they should be jailed for all these frauds.

""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""
Dear customer,

we would like toinform you that, as per your request, we are refunding your second paid amount cheque shall be delivered to you within next 8-10 working days. We request you to kindly bear with us in the interimand confirm us with receipt of the same.

Thanks & regards
customer support
connect india
ph :[protected] / 7672
email ID :- tata.[protected]@vriti.Com

- hide quoted text -

on wed, sep 14, 2011 at 1:00 pm, venkatesh pasham wrote:

dear tata care,

I got the device on 5th and my device got activated on 13 th sept.


And the payment status has been updated on 8 th sept at your end, (with ref to bill desk mail which I already sent to you).


So still how long will u work on this to refund my money back.


Please provide me the time frame when I will get my money back.


Thank you.

On sat, sep 10, 2011 at 1:51 pm, tata care wrote:

dear customer,

thank you for providing of your statement, we are working on it.

Thanks & regards
customer support
connect india
ph :[protected] / 7672
email ID :- tata.[protected]@vriti.Com

on thu, sep 8, 2011 at 12:42 pm, venkatesh pasham wrote:

dear tata care,

I am giving the details of the transactions through ICICI bank account,


05/09/2011 bil/[protected]/Aa/Vriti_mici09892 1,399.00
05/09/2011 bil/[protected]/Bpc - bill desk/Vriti_mici09892 1,399.00


and the reference numbers of transactions through bill desk.

Transaction reference numbers mici[protected] and mici[protected] for rs: 1399.00 each on 05.09.11.

On thu, sep 8, 2011 at 11:39 am, tata care wrote:

dear customer,

we are working on it, please provide your transaction statement.

Thanks & regards
customer support
connect india
ph :[protected] / 7672
email ID :- tata.[protected]@vriti.Com

on wed, sep 7, 2011 at 3:04 pm, venkatesh pasham wrote:

dear customer care am waiting for ur reply.

On wed, sep 7, 2011 at 11:44 am, venkatesh pasham wrote:

daer customer care,

here the problem is the payment has done twice for the same product and I got only one product on the same day. So my request is to get my money back which I paid for the second time, not to cancell the tataphoton data card.


Thanks & regards,


venkatesh.
On wed, sep 7, 2011 at 10:16 am, tata care wrote:

dear customer,

we would like toinform you that, as per your request, wehave cancelled your tata photon+ data card connection the refund cheque shall be delivered to you within next 7-10 working days. We request you to kindly bear with us in the interimand confirm us with receipt of the same.

Thanks & regards
customer support
connect india
ph :[protected] / 7672
email ID :- tata.[protected]@vriti.Com

on wed, sep 7, 2011 at 10:10 am, venkatesh pasham wrote:

dear tata care,


can u please tel me how many days it takes for the processsing to get my money back into my account.


Thanks& regards,


venkatesh.
On tue, sep 6, 2011 at 3:14 pm, venkatesh pasham wrote:

ya sure.


I am sending wordpad nd word documents both.

Thank you

on tue, sep 6, 2011 at 2:24 pm, tata care wrote:

dear customer,

this is not apening, please resend the attachement.

Thanks & regards
customer support
connect india
ph :[protected] / 7672
email ID :- tata.[protected]@vriti.Com
on tue, sep 6, 2011 at 1:05 pm, venkatesh pasham wrote:

dear customer support, connect india.

Thank you.


Here am attaching the transaction details in bank statement. So please look into this and the reference numbers for the transactions from billdesk which I sent u already.


So u can check all the details which I sent.


Thank you.

On tue, sep 6, 2011 at 10:53 am, tata care wrote:

dear customer,

please provide your transaction scan copy, so that we can refund the rest of amount.

Thanks & regards
customer support
connect india
ph :[protected] / 7672
email ID :- tata.[protected]@vriti.Com

on tue, sep 6, 2011 at 10:42 am, venkatesh pasham wrote:

good morning,
I am venkatesh yesterday I bought tataphoton through connectindia am sending all the details of transactions that took place twice.


So please look into this issue and help me to get my money paid 2nd time back.


Thank you.
[protected] Forwarded message[protected]
from: venkatesh pasham
date: tue, sep 6, 2011 at 10:33 am
subject: fwd: regarding the oneline transactions through billdesk
to: kajal kiran

good morning kajal,

here r the details of my transactions and their reference numbers from the bill desk.


So can u please look into this and help me in this regard to get my money back.


Thank you.
[protected] Forwarded message[protected]
from: pgi support
date: tue, sep 6, 2011 at 10:20 am
subject: re: regarding the oneline transactions through billdesk
to: venkatesh pasham

dear venkatesh,


thank you for writing to payment gateway support.


This is with reference to your e-mail dated 05.09.11 regarding the status of your payment towards vriti.

The below mentioned payment has been successfully processed from our end through transaction reference numbers mici[protected] and mici[protected] for rs: 1399.00 each on 05.09.11.


Inorder to have the amount credited, the biller would require approximately two working days to update the payment. You may also check the payment status with the biller after two working days.


We appreciate your patience in the interim.


Warm regards,

payment gateway support

billdesk

----- original message -----

from:venkatesh pasham

to: [protected]@billdesk.Com

sent: monday, september 05, 2011 5:02 pm

subject: regarding the oneline transactions through billdesk

hi I am venkatesh pasham from mumbai,


today I have done online transaction for vriti infocomm the transaction has took place twice for the same product because of some server problem.


I am giving the details of the transactions


05/09/2011 bil/[protected]/Aa/Vriti_mici09892 1,399.00
05/09/2011 bil/[protected]/Bpc - bill desk/Vriti_mici09892 1,399.00


so can u please check these details and let me know the details.



So please kindly help me in this regard to get my money back.


Thank you.
"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""