Tata Docomo

5 Reviews

saurabh sharma008 on May 1, 2012

fraud by company

Sir
.this is fifth time in a month i faced same problem and This is problem faced frequently by me and all tata
docomo customers which may lead to downfall of company goodwill. As all
my friends and family are facing same balance deduction problem
frequently.it will leave customer with no option other than stooping
recharging number if they cant change there number..As a concern
customer i m big fan of tata docomo cheap calls and cheap internet. So
it's my advice to stop using such practices to increase profits..this
will b really bad for company health and future.if someone there from tata docomo is listening and is concern about company future please pay attention because this is problem faced by all customers not only me...
Saurabh sharma
9045776099

4 Comments

Comments

May 1, 2012 by

saurabh sharma008

balance deduction on daily bases - Tata Docomo

Sir
. Thank you for refunding my balance on 31/4/2012 with Rs 17..but i will
like to notify you. This is problem faced frequently by me and all tata
docomo customers which may lead to downfall of company goodwill. As all
my friends and family are facing same balance deduction problem
frequently.it will leave customer with no option other than stooping
recharging number if they cant change there number..As a concern
customer i m big fan of tata docomo cheap calls and cheap internet. So
it's my advice to stop using such practices to increase profits..this
will b really bad for company health and future.if someone there from tata docomo is listening and is concern about company future please pay attention because this is problem faced by all customers not only me...
Saurabh sharma
9045776099

May 2, 2012 by

Tata Docomo

Hi Saurabh,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO

May 2, 2012 by

Tata Docomo

Hi Saurabh,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO

May 8, 2012 by

Tata Docomo

"Dear Saurabh,

Please be informed that upon checking with our records no wrong deductions have been found. Hence we are unable to process your request of refund. Also be informed that as per our records there is no VAS pack activated in your number. "

Thanks and Regards
Customer Care
Tata DOCOMO