Tata Docomo — FRAUDULENT DEDUCTION OF BALANCE OF RS.50/ | |||
I reside at Indore (M.P). A SIM from Tata Docomo, was purchased by Nilima, my family member. SIM number is [protected] . Tata Docomo is involved in unfair trade practice. Tata Docomo has fraudulently deducted balance of Rs.50/ on 30/04/2013. When I talked to Customer care executive, I was given false assurance that deducted amount would be reverted very soon. Till now, this fraudulently deducted amount has not been reverted. Tata Docomo only gives false assurances but does not act on that. My case confirms this fact. Was this information helpful? | |||
 4 Comments | |||
Comments
Tata Docomo — FALSE ASSURANCE
Hi,3 months back i ported out my mobile service provider from Airtel to Docomo. But now i feel i did a mistake.
While porting out i got assurance for free itemized billing and missed call alerts for 6 months.
But i didn't get itemized bill for even 1 month. When i contacted the customer care they said the address provided is wrong.... This is ridiculous because as address proof i had given my BSNL telephone bill. All the bills of BSNL are reaching me on time. I even requested to send me a soft copy on my email but till date i didnt get any bill neither the hard copy nor soft copy.
2) Missed call alert was working fine for 1st and 2nd month but from 3rd month onward i get message from them "to get last 3 missed call details kindly sms to this number" which is chargeable...WHY SHOULD I PAY WHEN I GOT THE ASSURANCE FOR 6 MONTHS.
and TATA DOCOMO advertises find a fault and we will pay the fine. Forget about fine improve your service first.
Hope TATA DOCOMO reads this and take quick actions.
Regards,
Shritam
[protected]
1) My name is SHRITAM.
2)Why should i pay 7rs per month when i got assurance of free missed call
alerts and detailed billing for 6 months. WHY ARE YOU FOOLING YOUR CLIENTS BY GIVING WRONG INFORMATION.
3) I GOT THE DETAILED BILL FOR MONTH OF JULY BUT FROM 21ST JULY AND NOT FROM 1ST OF JULY.
I WAS BETTER WITH AIRTEL... MUCH BETTER THAN DOCOMO
HOPE DOCOMO AITHORITY IS LISTENING.
SHRITAM
2)Why should i pay 7rs per month when i got assurance of free missed call
alerts and detailed billing for 6 months. WHY ARE YOU FOOLING YOUR CLIENTS BY GIVING WRONG INFORMATION.
3) I GOT THE DETAILED BILL FOR MONTH OF JULY BUT FROM 21ST JULY AND NOT FROM 1ST OF JULY.
I WAS BETTER WITH AIRTEL... MUCH BETTER THAN DOCOMO
HOPE DOCOMO AITHORITY IS LISTENING.
SHRITAM
Dear Customer,
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and Regards
Customer Care
Tata DOCOMO.
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and Regards
Customer Care
Tata DOCOMO.
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Tata Docomo — Penal of Coupon peeled off
Hello,I just purchased tata docomo Rs. 50/- recharge coupon, but while scratching penal it just peeled off & some numbers are not clear, Coupon serial No. is[protected]
plz send me code to my No. [protected]
Thanks