I Prakash R raised a porting request on 9-Aug-12 to move from Airtel to TATA DOCOMO. My mobile number 9940645248 is ported to TATA DOCOMO on 17-Aug-12 and my Outgoing and Incoming call facility is blocked from 21-Aug-12. When I called the customer care they say that they have not received my application and asked me to contact nearest TATA DOCOMO STORE. I visited the nearest TATA DOCOMO STORE and resubmitted the documents and still I am facing the same issue even after clearing all by outstanding bills in AIRTEL. From 21-Sep-12 I have raised my issue with the below CUSTOMER SERVICE POINTS,
1. Called Customer Care at 121
2. Mailed to email@example.com
2. Resubmitted my documents in the nearest TATA DOCOMO STORE
3. Called 18602665555
4. Called 18002660000
5. Visited TATA DOCOMO STORE
6. Mailed to firstname.lastname@example.org (They have never contacted me)
7. Submitted my grievance in Executive Presidents Escalation Desk
From 25-Sep-12 all services from TATA DOCOMO has been stopped. Now I do not get even incoming calls and messages.
From Executive Presidents Escalation desk 5 Executives have interacted with me and promised my mobile number 9940645248 will be activated on 8-Sep-12, but till date it is not activated.
I need help in activating my mobile number at the earliest