[Resolved] Tata Docomo — Mobile number deactivated since 7th June 2012 (Permanently) | |||
I Mrs. Samiksha Rajagopal ([protected]) had done portability from Airtel To Tata Docomo in the month of May 2012. Airtel had no problem in portability. I paid my Docomo bill for the month of May 2012, also paid the outstanding bill of Airtel on 30th May 2012 & showed the receipt of airtel in Tata docomo gallery (Mulund West, Opp Nirmal Lifestyle) on 1st June 2012. All details were entered by Mr. Vikas. From 7th June 2012 my number [protected] got deactivated automatically without any reason uptill now. I dont understand why this happened. The number has been permanently closed by Docomo services. I have written many emails to the concerned email ids. I am just getting the answer we apologize for the same, will try to solve the matter in 48 hours, but till now from 15th June 2012 the matter is not solved. While disconnecting they did it in a day but to connect the same they are taking so many days. Its really a nuissance. I have come to know if this number is not activated again as early as possble, it may be given to some other. I am having so much problem as this number is given to all my relatives. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Hi Shreeram,
Please be informed that as per your request VAS service has been deactivated. And also be informed that you can call *191# and follow 6th option in order to deactivate any VAS services activated on your number.
Thanks and Regards
Customer Care
Tata DOCOMO.
Please be informed that as per your request VAS service has been deactivated. And also be informed that you can call *191# and follow 6th option in order to deactivate any VAS services activated on your number.
Thanks and Regards
Customer Care
Tata DOCOMO.
Hi Samiksha,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO.
Hi Samiksha,
Kindly be informed that the number is disconnected due to the non payment at your end
Thanks and Regards
Customer Care
Tata DOCOMO.
Kindly be informed that the number is disconnected due to the non payment at your end
Thanks and Regards
Customer Care
Tata DOCOMO.
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Tata Docomo — Mobile Number Deactivated
Dears,I have been using TATA Docomo ([protected]) number from past almost 3 years. Last week 5th April 2012, my number abruptly got deactivated by Tata Docomo without intimating that I need to resubmit the documents for no reason. I have provided the document twice (6th April and 9th April) since it got disconnected, but till date (12th April 2012) I dont have any solution from them to getting it activated. the customer care agents are really talking , like one of them says " i am from postpaid dept" another from Blackberry, and so and forth. recently Again I called the customer care agent, and one of them said "it required 7 days to activate it". It happen to be I was middle of long travel on 5th April without any accessibility. How can they display in Ad such big stuff for such poor service ever I have seen in my life. We thought Govt service is slow, whereas the private firms are the worst like Tata Docomo. I need a help from you to get this things sorted out. I can be reachable on +91-[protected]
Regards
Shreeram Rane