[Resolved] Tata Docomo — no blocked without any knowledge after 2 months/nor anyone tells what is the problem | |||
tata photon ......really i did a big blunder buying this device from pathetic service provider. there were so many options even with a better speed like RELIANCE 3G(giving speed upto 5.86mbps which I have seen) but still i thought going for a tata product due to reliability but it was totally opposite,nightmarish.At the time of getting connection the retailer,distributor......they made such a horrific exercise to start my number calling a thousand times to get my no activated.they might tell u that connection will be started in hours but even 3 days won,t be suffice. now in between they have disconnected my no(prepaid) [protected]....just a few days of hefty recharge of ,1200.when asked about the problem none can ascertain that, only they says you have to go to tata outlet. pathetic service,full of time wasting measures........................horrible. earlier i possessed an reliance 1x card which i bought 3 years back, i never had such an issue.Tata photon, neither it has speed nor customer support. I went to retailer he talked to someone and said “it is due to server problem” but customer care says something else.isn,t it screwing oneself by buying devices like “photon” MY APPEAL………..”GO FOR OTHER THAN TATA PHOTON,I THINK THEY ARE WORST TELECOM SERVICE PROVIDER WITHOUT ADEQUATE KNOW-HOW IN CUSTOMER PROBLEM SOLUTION” my sincere appeal please don,t go for tata photon in delhi, i have been cheated or even a better one robbed by unscruplous tata retailer...........avoid becoming a prey. better to go for wireless broadband like trikona and else as it is cheap and less cumbersome. the entire logic of buying a mobile,sealess service has been befitted by TATA PHOTON. AMIT amitsingh.[protected]@gmail.com (friends never buy a photon......robbers are in guise of tata service provider...) Was this information helpful? | |||
May 19, 2017 Complaint marked as Resolved Verified Support Mar 12, 2012 Tata DoCoMo Customer Care's response Dear Mr. Amit, Greetings from Tata Docomo! We sincerely apologize for the inconvenience caused to you. We would like to inform you that, as per our records we found that your device has been activated on 11-Mar-2012. Hence, we would like to inform you that there is no issue now and you can use the Tata Photon services. For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected]. Thanks and Regards, Customer care Tata Docomo. | |||
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