[Resolved] Tata Docomo — Not deactivating my Tata Photon 2G device | |||
I had Tata Photon 2G connection and I sent a deactivation request for the same in Oct/Nov 2012. I have cleared all the due payments for the same too. In return, I was informed that the 2G connection has been deactivated. Still, I am receiving tooooo many calls, mails and messages reminding me about and overdue payment for this connection. Multiple times I have talked to their customer care executives for this problem. But, all in vain. Please help me to get rid of this people not deactivating my connection and harassing me by making calls and messages for overdue payments. Thanks, Savan Was this information helpful? | |||
Complaint marked as Resolved
Deactivated after this complaint. Thanks. | |||
 6 Comments | |||
Comments
Tata Photon — service deactivate
i'm Mr. Aslam Kohli from J&Kmai near about 4 month se tata photan ( 660 plan) use karta hu. hamari service 08/09/10 ko de-activate kar di gyi cutomercare baat ki tab pta chala k mujhe 1532/- Rs. paid karna hai tab service activate hogi. maine 09/09/10 ko hi apne dealer k yahan 1532/- Rs paid kar diye. par hamari service activate nhi hui maine complaints bhi ki. tab jakar 10/09/10 ko night me 20:00 par hamari service activate hui. par aj date 11/10/10 ko phir se service de-activate kar di gyi hai. bolte hai 510/-Rs aur paid karo.
jab maine 1532/- Rs paid kar diye tab hamari srvice de-activate kyu ki gyi aur phir hamare paas 660 wala plan hai jisme 1 GB free hai jisme maine na hi koi downloading ki hai only surfing /chatting with friends.
to kya sirf 2 ghante me chatting karne se hi 1 GB use ho gya.
pls solve my prbllms.
my tata photan no. [protected]
complaint no.[protected]
Dear Customer,
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and Regards
Customer Care
Tata DOCOMO.
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and Regards
Customer Care
Tata DOCOMO.
Tata DOCOMO Number: [protected]
Account No:[protected]
Contact No: [protected]
Email Id: savan.[protected]@gmail.com
Account No:[protected]
Contact No: [protected]
Email Id: savan.[protected]@gmail.com
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
We tried to speak to you personally on your number to understand your concerns regarding the billing issue. However, we are unable to contact you, since your call was incorrect.
Hence, we would like to inform you that the complaint docket number[protected] has been registered and will resolved soon.
Further, we request you to kindly mark an E-Mail to [protected]@tatadocomo.com for any assistance.
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally on your number to understand your concerns regarding the billing issue. However, we are unable to contact you, since your call was incorrect.
Hence, we would like to inform you that the complaint docket number[protected] has been registered and will resolved soon.
Further, we request you to kindly mark an E-Mail to [protected]@tatadocomo.com for any assistance.
Thanks and Regards,
Customer Care
Tata Docomo.
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Tata Photon+ — Service deactivated
I have bought a New Tata Indicom connection but the service got deactivated soon. In spite of calling customer care and visiting their helpdesk offices, it is of no use. my hard earned Rs 2000/- is gone in drain.my photon number is [protected]
photon account number is [protected]