[Resolved]  Tata Docomo — Prepaid to Postpaid Churn

Address:

Pune, Maharashtra

Hi My mobile number is [protected] which is a Golden number i bought it for Rs.5000.00 on pre paid hoping once the number is activated on my name i will transfer it to Post pay. But guess what The Tata Indicom official outlet were not even aware that it is possible. However there was only one guy in the office i guess who justifies his salary told me it can be done. I was happy and sat with a lady to fill up the form for Post pay. After filling the Form she tells me that they don't have Blank Post Pay Sim Card. So i went to other store bought a Blank Post pay sim for Rs.35.00 went back to the same Tata Indicom Oulet and gave the lady the Postpay Sim. Some how she activated my Post Pay Sim but Pre Paid on it. Since then its been like almost a month my number is still not transfered to Postpay. I wrote to Appellate, Nodal office etc and i got phone calls from nodal office also got an email but still No joy im still using Pre paid. The shame for Tata Docomo is that I got a email confirming that my Pre to Post Migration had been completed which obviously has not. Again after a day i get an email stating the migration will happen by 29th May 2010. Still it has'nt happened. Disgraced by customer services by Tata Docomo. I am just stuck as i have paid Rs.5000.00 for the number. Anybody can please help me by providing an email address or phone number to the highest authority of Tata Docomo.
Contact me: ishfaq.[protected]@rediffmail.com
Phone: [protected]